Dtc4141 (2024)

FAQs

Who makes the Cox Panoramic WiFi modem? ›

You may provide your own modem, wifi router or combination device (click here for a list of supported devices). However, we will not be able to provide any support for your home network unless you rent the Panoramic Wifi Gateway. This allows us to provide the best experience and support possible to you.

Ideally, you want to see a solid white light on your panoramic WiFi. This means that your panoramic WiFi is working properly and ready for use. Why is my panoramic router blinking green? If your panoramic router blinks green, it indicates that it is trying to connect to an upstream channel.

Log into My Account with your Cox user ID and password. Scroll down to Manage your services & equipment, then Equipment. From here, you can restart your gateway by tapping the Reset device link.

Key Takeaway: Panoramic WiFi is a good gateway but has middling coverage and a noticeable speed drop. It doesn't match the security features of third-party routers suitable for Cox.

However, we understand that there may be times when you would prefer to use your own router. To do this while using the Panoramic Wifi Gateway, enable Bridge Mode, which turns off the gateway's router capability but leaves the internet connection on.

Cox's Panoramic Wifi works differently from typical home internet equipment. It's a two-in-one gateway that functions as a router and a modem. In addition, the speed and connectivity issues you may experience if you're located in a Wi-Fi dead zone, such as a second-floor corner bedroom or the basem*nt, may be solved.

You'll need both a modem and a router. - Panoramic Wifi app—manage your Cox wifi network, change wifi settings and more. See more benefits of renting a Panoramic Wifi gateway.

See cox.com/connectassist for more information. Monthly package price includes Internet service (speeds up to 100 Mbps download/5 Mbps upload) and a free wifi modem rental (new or refurbished).

WPS - Located on the back of the gateway above the telephone ports, this button can be used instead of entering the WiFi password to connect wireless devices that support WPS to the gateway.

How do I troubleshoot my Cox panoramic WiFi? ›

The Panoramic Wifi Gateway delivers a high speed internet experience designed to meet your needs by offering wall-to-wall WiFi coverage, fast speeds, and support tools to manage your in-home WiFi networks. The gateway broadcasts 2.4 GHz and 5 GHz networks.

Restarting your router or gateway (modem/router combo) allows the device to reset and flush out any glitches. If you're experiencing slow internet, disconnecting internet, or sluggish Wi-Fi, an equipment restart is the first thing you should try.

When prompted for login credentials, enter “admin" for the username and password. Alternatively, the password may be “password" or there may be no password.

The Panoramic Wifi Gateway delivers a high speed internet experience designed to meet your needs by offering wall-to-wall WiFi coverage, fast speeds, and support tools to manage your in-home WiFi networks. The gateway broadcasts 2.4 GHz and 5 GHz networks.

Cox's Panoramic Wifi works differently from typical home internet equipment. It's a two-in-one gateway that functions as a router and a modem. In addition, the speed and connectivity issues you may experience if you're located in a Wi-Fi dead zone, such as a second-floor corner bedroom or the basem*nt, may be solved.