Don’t have access to mobile phone number … (2024)

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: kanna128

kanna128 Author

User level: Level1

19 points

Hello friends, I was using a mobile phone number before that I don’t have access to itany more and I used the same mobile number for linking to my Apple ID thus became my primary number for Apple Two form authentication code.

Unfortunately I logged out my Apple ID from my only Apple device and Inorder to login again it’s asking me to enter the OTP that sent to the mobile number that I have no access,

kindly help me in solving this issue, so that I will get back to access all my contacts, purchases, and my games progresses. I know the correct Apple ID and password and also the alternative email addresses linked to the Apple ID

Thank you

Pic for reference:

Don’t have access to mobile phone number … (2)

Posted on Feb 11, 2019 7:40 AM

Question marked as Top-ranking reply

User profile for user: FoxFifth

FoxFifth

User level: Level10

471,819 points

Posted on Feb 11, 2019 8:13 AM

If you don't have access to any other trusted devices or trusted phone numbers, see the following from Two-factor authentication for Apple ID - Apple Support

If you can’t sign in, access a trusted device, reset your password, or receive verification codes, you can request account recovery to regain access to your account. Account recovery is an automatic process designed to get you back in to your account as quickly as possible while denying access to anyone who might be pretending to be you. It might take a few days—or longer—depending on what specific account information you can provide to verify your identity.

View in context

Similar questions

  • I can’t access the email or phone number for my Apple ID How to access your Apple ID if you have two factor Authenticator on where you get emailed or texted to get access however the old number used is not a number anymore and the email address I can’t get in because it asks for authentication again 86881
  • Can't access my Apple IDHi,So around 2 years ago I switched phones and got a new phone number. Now, today I purchased a item on the Apple website and used my apple ID to buy it. Now, when I try to login to my Apple ID, it will ask me to provide my two factor authentication or confirm my phone number. The main problem is that I no longer remember this phone number nor do I have any Apple devices that have been logged on with my apple id. Is there anyway to get my apple ID back?Why would it allow me to buy a item with my apple ID without confirming my two factor authentication before and such on. I can't access the returns and stuff without this ID. 19769
  • Number connected to Apple ID account is no more accessibleMy friend needs to access the apple ID account, but it requires 2-factor authentication. The password and account are valid but the connected number is lost and no more accessible. How can she get access to account and change the number?[Edited by Moderator] 35121

2 replies

Loading page content

Page content loaded

Question marked as Top-ranking reply

User profile for user: FoxFifth

FoxFifth

User level: Level10

471,819 points

Feb 11, 2019 8:13 AM in response to kanna128

If you don't have access to any other trusted devices or trusted phone numbers, see the following from Two-factor authentication for Apple ID - Apple Support

If you can’t sign in, access a trusted device, reset your password, or receive verification codes, you can request account recovery to regain access to your account. Account recovery is an automatic process designed to get you back in to your account as quickly as possible while denying access to anyone who might be pretending to be you. It might take a few days—or longer—depending on what specific account information you can provide to verify your identity.

Link

User profile for user: Eric Root

Eric Root

User level: Level10

684,531 points

Feb 11, 2019 8:23 AM in response to kanna128

See if this helps.

Apple ID - Get a verification code and sign in with two-factor authentication

Link

Don’t have access to mobile phone number that I used for Apple Two-Factor Authentication code and unable to login to my Apple account, so unable to login anymore

Don’t have access to mobile phone number … (2024)

References

Top Articles
Latest Posts
Recommended Articles
Article information

Author: Sen. Ignacio Ratke

Last Updated:

Views: 5950

Rating: 4.6 / 5 (76 voted)

Reviews: 83% of readers found this page helpful

Author information

Name: Sen. Ignacio Ratke

Birthday: 1999-05-27

Address: Apt. 171 8116 Bailey Via, Roberthaven, GA 58289

Phone: +2585395768220

Job: Lead Liaison

Hobby: Lockpicking, LARPing, Lego building, Lapidary, Macrame, Book restoration, Bodybuilding

Introduction: My name is Sen. Ignacio Ratke, I am a adventurous, zealous, outstanding, agreeable, precious, excited, gifted person who loves writing and wants to share my knowledge and understanding with you.