Cellular connection failed - Apple Community (2024)

FAQs

Why is my iPhone not connecting to the cellular network? ›

Verify that your account is active and in good standing. Make sure that you're in an area with cellular network coverage and there are no outages in your area. Check that your device isn't blocked or barred from receiving cellular services and is set up with the right data plan.

Restart your iPhone

Try restarting your iPhone to clear out any software glitches that could be preventing your cellular data from connecting. Press and hold the Power button to turn off your device, wait a few seconds, then turn it back on.

Reasons Why Cellular Won't Work on Apple Watch

First, your Apple Watch may be GPS-only, not GPS + Cellular. Or maybe the Apple Watch's cellular service is down, or you haven't enrolled in an eligible cellular service plan. There may even be Apple Watch software issues interfering with a cellular connection.

Luckily, reconnecting your cellular data usually fixes the problem. In most cases, you can fix your cellular data by adjusting your mobile data settings, disabling your Wi-Fi, or restarting your device. More difficult fixes might require contacting your carrier, visiting a physical store, or resetting your phone.

Turning your phone's connection off and then back on is the quickest and easiest way to try and fix your signal woes. If you're moving around from one location to another, toggling Airplane mode restarts the Wi-Fi, Bluetooth and cellular network modems, which forces them to find the best signal in the area.

Carrier Settings: Incorrect carrier settings or outdated carrier settings can also cause problems with activating cellular data. 4. Software Updates: Outdated software or a pending software update on your iPhone can sometimes interfere with the activation of cellular data.

If you are on cellular data and facing internet issues, there could be a problem with your SIM card. It is responsible for carrying the wireless network on your phone. Ejecting it out and reseating it could help in fixing the connection issues. On the iPhone, the SIM card trays are located on the side of it.

On your Apple Watch, tap Settings > General > Reset > Erase All Content and Settings. Type your password if prompted. For GPS + Cellular models, choose to keep or remove your cellular plan. If you want to pair your Apple Watch and iPhone again, keep your plan.

Check your iMessage settings

On your iPhone, go to Settings > Messages and make sure that iMessage is turned on. Then tap Send & Receive and make sure that you're using the same Apple ID that your Apple Watch is using. If you aren't signed in, sign in to iMessage with your Apple ID.

On your new iPhone, go to Settings > Cellular > Add Cellular Plan. Choose a cellular plan to transfer from another iPhone. If you don't see a list of numbers, tap Transfer From Another iPhone. This requires both devices to have iOS 16 or later.

How to fix iPhone cellular issue? ›

Reset network settings: If your network settings have been changed or otherwise corrupted, it could cause issues with your cellular data. To fix this, you can try resetting your network settings. On an iPhone, you'll want to navigate to Settings, tap General then scroll down to Transfer or Reset iPhone.

Contact your network provider to: Verify that your account is active and in good standing. Make sure that you're in an area with mobile network coverage and there are no outages in your area. Check that your device isn't blocked or barred from receiving mobile services and is set up with the right data plan.

The most common reasons why your iPad or iPhone won't connect to Wi-Fi include a poor connection signal, an incorrect Wi-Fi password, your Wi-Fi or mobile data settings, restricted network settings, or even a bulky phone case. A weak Wi-Fi connection can also mean you need to increase your internet speed.

Your Android device may lose its network connection due to various reasons, including: Issues with the local mobile network operator in your area. Network issues with the Wi-Fi. Improper network settings or system settings on your Android device.